Glade Lynch
I'm an Engineering Manager and Senior Full Stack Developer with a passion for systems and solutions.
At a Glance
Engineering Management, Cross-functional Teams, Team Management, Hiring, Coaching, Planning & Strategy. Scrum, Agile, Kanban, Waterfall.
Go, Python, Javascript, Typescript, C#, PHP, Lua, Ruby/Rails, Java, C++, HTML/CSS, MySQL/Postgre/SQL/NoSQL, Redis, Kafka.
AWS, GCP, Azure, Kubernetes, Docker, OpenShift, OpenStack, Django, Node.js, React.js, Vue.js, AngularJs, Shopify, GraphQL, Symfony, Laravel, CI/CD, Git.
Experience
Primary Skills Used: Engineering Management, PHP, Angular, Go, Python, Agile, PowerBi, SQL, Java, AWS, GCP.
- Oversaw the migration of 3 federal agencies and 175,000 users from a legacy system to ServiceNow, creating multi-agency instance.
- Managed team of 3 engineers charged with maintaining long-term lifespan of a multi-tenancy ServiceNow instance.
- Consulting with 5 different federal agencies on new DISC approved technologies and LMS systems, removing siloed architecture and increasing transparency.
- Developed 6 Python and Go tools for analysis of different federal teams' data within PowerBi, providing a clear view of usage or weak points.
- Increased KBA usage by 32%, reduced case volume by 22%, and increased agents' 3-day resolution rate from 70% to 93% through automation, training, and AI.
Primary Skills Used: Leadership, Project Management, Hiring, Team Building, Coaching, Go, PHP, Operations.
- Negotiated $2,000,000 in sponsorships with partners such as the Golden State Warriors, Zenni, and Redbull.
- Founded and built a world-ranked esports team with six top-5 world finishes with a team of 35 players, 3 engineers, 2 event managers, and 4 coaches.
- Managed 8 full-time staff, 20 event contractors, and 10 casters to film professional broadcasts that held more than 50,000 live viewers and well over 1,000,000 unique viewers.
- Raised over $143,000 for Girls Who Code, RAINN, and Rise Above the Disorder.
Primary Skills Used: Engineering Management, PHP, Javascript, HTML/CSS, WordPress, Shopify, Go, Vue, React, AWS.
- Lead of a team of 5 engineers and designers, transforming custom designs into visually stunning, responsive, and SEO-optimized websites and enterprise ERPs.
- Created stage-oriented product delivery plans through client meetings and open team input and collaboration.
- Dramatically reduced startup lift for new projects by creating 15 reusable custom plugins, 2 themes, and 6 internal tools.
Primary Skills Used: Engineering Management, Shopify, WooCommerce, C#, PHP, GCP, AWS, Operations.
- Founded and built a web development studio with 7 full-time employees and an impressive portfolio of enterprise clients, including the NFL, Microsoft, and Penton Media.
- Led the team through the complete project delivery workflow, from initial client consultation, design, and development to final product delivery.
- Achieved 0 turnover and consistently ahead of schedule deliveries through a culture based on candor, collaboration, customer-first decision-making, and coaching.
Primary Skills Used: AWS, Product Development, CI/CD, REST APIs, Javascript, jQuery, KendoUI.
- Created a SAAS platform to allow for hundreds of customers to use computationally heavy mechanical tolerance simulations through a web interface.
- Architected cloud solution, migrating from bare metal Windows servers to load-balanced & distributed AWS.
Primary Skills Used: PHP, WordPress, BigCommerce, Javascript, HTML/CSS, jQuery, SEO, Drupal.