Glade Lynch
Technology leader who owns outcomes, not just delivery.
Summary
In an industry being reshaped by AI, I bring expert understanding of when and where it delivers real impact. I solve problems, not symptoms. I lead with radical candor, extreme ownership, and a bias toward action, building teams that are empowered to decide, trusted to execute, and supported. Whether I'm coaching leaders, guiding technical direction, or aligning stakeholders, my focus is the same. Make sure the team understands the problem, align on the path forward, then move decisively.
Leadership
Directed engineering organizations across roadmap ownership, budget authority, org design, and C-suite stakeholder alignment. Turns ambiguity into executable strategy. Hired and developed 25+ engineers through research-backed coaching. Entrepreneurial mindset.
Applied AI
Implemented production-grade agentic workflows including loops, context guardrails, and failure mode management. Balances innovative AI usage with pragmatism and process maturity.
Engineering
18 years professional experience across 11 languages and countless frameworks to stay hands on, quickly onboard, contribute, and architect scalable systems.
Experience
Senior Engineering Manager
Sunday
03/2025 - 06/2026
Skills: React , TypeScript , Python , Django , FastAPI , Node.js , Golang , React Native , GCP , Kubernetes , Microservices , CI/CD , Buildkite , Datadog , Sentry , A/B Testing , AI Agents , RAG ,
- Operated at director scope with 9 direct reports in a 25-person engineering org. Owned cross-org technical roadmap and capacity planning, presenting to C-suite stakeholders, driving org design decisions, managing budget, coaching tech leads, running post-mortems, and serving as a systems architect across engineering.
- Drove AI processes across the full engineering org - shifting teams to automated development practices including CI/CD quality gates, code review, and AI-generated tests. Patterns adopted company-wide, increasing productivity beyond my direct reports.
- Led the Post-Purchase Customer Experience team (6 reports, 1 PM partner) - oversaw a 400 bps lift in customer retention, the company's first positive retention movement since inception, through A/B experimentation across 100,000+ customers.
- Led the Mobile App team (3 reports, 1 PM partner) to 25,000 downloads in its launch week and a 4+ star rating, built in React Native.
- Served as cross-functional partner to the AI team, aligning agentic infrastructure with product and engineering needs across the org. Designed with RAG, evals, and custom agents.
- Stayed hands-on across microservices in React (JavaScript & TypeScript), Python, Django, and Golang on GCP with Kubernetes/Docker. Monitored with Datadog and Sentry.
- Grew the highest-performing engineering team through high alignment on 'why', automated processes, individualized coaching, and hands-on contribution across React, Node.js, Python, FastAPI, and Django. Managed full hiring process for both domestic and near shore talent.
Staff Full-Stack Engineer
Totara Learning
06/2019 - 03/2025
Skills: Python , Golang , PHP , AWS , ServiceNow , PowerBI , Data Analysis , AI Automation , Cloud Migration , Federal Compliance ,
- Engineered DISC-compliant federal systems across USDA, FS, FEMA, HHS, and OPM. Ensuring data integrity through regulatory reporting tooling and AWS migrations.
- Managed modernization efforts in claim management systems, PII/Personnel systems, aging tech stacks, and cross-functional training initiatives.
- Owned technical direction for AI-driven processes reducing case volume 22% and improving 3-day resolution rate to 93%.
- Led 175,000-customer ServiceNow migration coordinating across agencies to eliminate siloed architecture and consolidate onto a multi-tenant deployment.
- Drove cross-agency data analysis program - Python and Golang ETL tools adopted across federal teams using PowerBI, surfacing usage patterns and operational gaps.
- Contributed to core LMS product architecture - New product features, system architecture, and root cause analysis across the PHP & LAMP stack.
Senior Web Developer
Clay Pot Creative
03/2017 - 04/2019
Skills: PHP , JavaScript , React , Vue.js , WordPress , Shopify , WooCommerce , Golang , AWS , Deployment Pipelines ,
- Lead of a team of 5 engineers and designers delivering commerce platforms (Shopify, WooCommerce) and enterprise ERPs for retail and ecommerce clients.
- Built 100+ client websites using PHP, WordPress, JavaScript, React, and Vue. Architected shared AWS infrastructure and deployment pipelines across clients..
- Built 20+ tools including 15 reusable plugins, 2 themes, and 6 internal tools in Golang and PHP, cutting project startup time significantly.
Chief Technology & Operations Officer (passion project)
Big Dumb Gaming
03/2016 - 01/2023
Skills: Go , PHP , Lua , Budget Management , Broadcast Production , Live Events ,
- Founded and scaled a top-5 world esports org building the full operational and technical stack from scratch using Go, PHP, and Lua.
- Hired and led a 35-person organization with broadcast production, coaching, and operations leads reporting in alongside engineering, players, and event staff. Six top-5 world finishes.
- Negotiated $2M in brand partnerships with the Golden State Warriors, Zenni, and Redbull ranging from sponsorships to product integrations.
- Owned 7-figure budget and P&L - Managing annual budget across salaries, events, and production. Planned and executed 20+ live events reaching 1,000,000+ unique viewers, coordinating 30+ event and broadcast staff.
- Raised $143,000 for charity for Girls Who Code, RAINN, and Rise Above the Disorder through charity streams and community fundraising.
Software Engineer & Platform Architect
Enventive Engineering
01/2015 - 03/2017
Skills: JavaScript , KendoUI , AWS , SaaS , Cloud Migration , CI/CD , REST APIs , Load Balancing , Platform Architecture ,
- Built a SaaS engineering simulation platform allowing hundreds of customers to run mechanical tolerance simulations through a web interface in JavaScript and KendoUI.
- Architected bare-metal to AWS migration - Moved from Windows servers to load-balanced, distributed AWS with automated CI/CD.
- Designed REST-driven client frontend ingesting data from backend APIs to achieve feature parity with the desktop application.
Chief Technology Officer & Founder
Product of Caffeine
06/2009 - 06/2014
Skills: PHP , Go , C# , WordPress , Shopify , WooCommerce , Enterprise Platforms ,
- Founded and scaled a 7-person web studio delivering website (WordPress, PHP), ecommerce (Shopify, WooCommerce), and enterprise platforms (Go, C#, PHP) for clients including the NFL, Microsoft, and Penton Media.
- Managed full project delivery lifecycle - Client consultation, design, development, and delivery.
- Owned budget, P&L, and marketing operations - Managed a 6-figure annual budget while maintaining profitability through growth.
- Achieved zero turnover and consistently ahead-of-schedule deliveries across all 6 years, built on candor and coaching.
Web Developer
Madwire Media
04/2008 - 05/2009
Skills: PHP , JavaScript , WordPress , BigCommerce , Drupal , SEO , Web Performance ,
- Developed and maintained client websites using PHP and JavaScript on WordPress, BigCommerce, and Drupal.
- Delivered responsive, user-friendly web experiences collaborating with designers and clients on each project.
- Optimized website performance and SEO improving load times and search rankings across client sites.